If you have questions about your Ultiworld account or subscription, try checking out the Subscribe page to compare differences between our various plans or the Frequently Asked Questions page for answers to some common issues.
If you still have questions, don’t hesitate to email support@ultiworld.com. Customer support is available on weekdays (and weekends when we are livestreaming) and generally will be able to respond to your request within 1-2 business days.